Atlas Health Insurance Solutions Privacy Policy

 

Introduction

This Privacy Policy outlines the privacy practices of Atlas Insurance Solutions LLC, doing business as Atlas Health Insurance Solutions (“we,” “our,” “us,” or “the Company”), with respect to information collected from users who access our website or otherwise share personal information with us (collectively, “Users”).

Business Name: Atlas Health Insurance Solutions
Legal Business Name: Atlas Insurance Solutions LLC
Address: 1453 Downer St., Ste. A, Oroville, CA 95965
Phone: (530) 589-2515
Email: [email protected]
Business Hours: Monday–Friday, 9:00 AM–5:00 PM

User Rights

You may request to:

    1. Receive confirmation as to whether or not personal information concerning you is being processed and access your stored personal information, together with supplementary information.

    1. Receive a copy of personal information you directly provide to us in a structured, commonly used, and machine-readable format.

    1. Request correction or rectification of your personal information that is in our control.

    1. Request deletion or erasure of your personal information, subject to applicable legal and regulatory requirements.

    1. Object to the processing of your personal information by us.

    1. Request that we restrict the processing of your personal information.

    1. Lodge a complaint with an applicable supervisory or regulatory authority.

However, please note that these rights are not absolute and may be subject to our legitimate business interests, contractual obligations, and applicable legal and regulatory requirements.

If you wish to exercise any of the aforementioned rights or receive more information about our privacy practices, please contact us using the information provided in the How to Contact Us section below.

Retention

We will retain your personal information for as long as necessary to provide our services and as necessary to comply with our legal and regulatory obligations, resolve disputes, enforce our policies, and maintain appropriate business records.

Retention periods will be determined based on the type of information collected, the purpose for which it was collected, and applicable legal, regulatory, and business requirements.

Where required by applicable law or regulation, we will maintain records containing client personal information, applications, communications, insurance-related documents, and other required records for the applicable retention period.

We may correct, update, supplement, or remove incomplete or inaccurate information when appropriate and as permitted by applicable law.

Grounds for Data Collection

Processing of your personal information (meaning information that may reasonably be used to identify you, hereinafter “Personal Information”) may be necessary for providing insurance-related services, responding to your inquiries, communicating with you, fulfilling contractual or requested services, protecting our legitimate business interests, and complying with applicable legal and regulatory obligations.

When you use our website or voluntarily provide information to us, you acknowledge that your information may be collected, stored, used, and disclosed as described in this Privacy Policy.

We encourage Users to carefully read this Privacy Policy and use it to make informed decisions regarding their personal information.

What Information We Collect

We may collect two general types of information from Users.

Non-Personal Information

The first type is unidentified and non-identifiable information relating to a User that may be collected through use of our website (“Non-Personal Information”). This information does not, by itself, identify a particular individual.

Non-Personal Information may include aggregated usage information and technical information transmitted by your device, including certain software and hardware information, such as browser type, operating system, language preference, access times, and general website activity.

We may also collect information regarding your activity on our website, including pages viewed, browsing activity, clicks, and other website interactions.

Personal Information

The second type is individually identifiable information, or information that may reasonably identify an individual (“Personal Information”).

Depending on how you interact with us, Personal Information may include:

    • Contact Information: Name, email address, mailing address, telephone number, and other contact information.

    • Insurance-Related Information: Information you voluntarily provide when requesting information about Medicare, health insurance, Medicare Supplement, Medicare Advantage, or other insurance products and services.

    • Website Information: IP address, device information, browser information, and other technical information associated with your use of our website.

    • Communication Information: Information contained in communications, inquiries, forms, emails, text messages, or other correspondence you voluntarily provide to us.

    • Other Information: Any other information you voluntarily provide to us in connection with our services.

We only collect information that is reasonably necessary for the purposes described in this Privacy Policy or as otherwise permitted or required by applicable law.

How Do We Receive Information About You?

We may receive your Personal Information from various sources, including:

    • When you voluntarily provide your personal information through our website, contact forms, email, telephone, text message, or other communication methods.

    • When you request information about our insurance products or services.

    • When you use or access our website in connection with our services.

    • From third-party service providers, business partners, analytics providers, or other sources where permitted by applicable law.

    • From publicly available sources or records where appropriate and permitted by law.

How Is the Information Used? With Whom Do We Share It?

We do not rent or sell Users’ Personal Information.

We may use Personal Information for legitimate business purposes, including:

    • Communicating with you and responding to inquiries.

    • Providing information about insurance products and services you request.

    • Assisting with insurance-related applications, enrollment, servicing, or other requested services.

    • Providing customer service and responding to questions or requests.

    • Communicating important information regarding our services.

    • Keeping you informed about relevant services, updates, or other information you may have requested.

    • Improving our website, services, and customer experience.

    • Conducting statistical and analytical activities intended to improve our website and services.

    • Complying with applicable legal and regulatory requirements.

    • Protecting our rights, property, and the safety of our business, clients, and others.

We may disclose Personal Information to trusted third-party service providers, contractors, business partners, and other parties when reasonably necessary to provide our services or operate our business.

These parties may assist us with:

    • Hosting and operating our website.

    • Providing technology and website services.

    • Storing and processing information on our behalf.

    • Providing communications and customer service.

    • Processing or supporting insurance-related services.

    • Performing research, technical diagnostics, or analytics.

    • Supporting our marketing and advertising activities where permitted by law.

We may also disclose information when we have a good-faith belief that disclosure is reasonably necessary to:

    1. Comply with applicable law, regulation, legal process, or governmental request.

    1. Enforce our policies or agreements.

    1. Investigate, detect, prevent, or take action regarding suspected illegal activities, fraud, security issues, or other wrongdoing.

    1. Establish, exercise, or defend our legal rights or respond to legal claims.

    1. Prevent harm to the rights, property, or safety of our business, Users, or any other person.

    1. Cooperate with law enforcement or regulatory authorities when legally required or appropriate.

Cookies

We and our trusted partners may use cookies and similar technologies in connection with our website and services.

A “cookie” is a small piece of information that a website may store on your device while you are visiting the website. Cookies may be used for various purposes, including allowing you to navigate between pages efficiently, enabling certain website features, remembering preferences, improving website functionality, and compiling statistical information regarding website usage.

Our website may use:

a. Session cookies — These are stored temporarily during a browsing session and are generally deleted when you close your browser.

b. Persistent cookies — These remain on your device for a specified period and may be used to remember preferences or recognize repeat visitors.

c. Third-party cookies — These may be placed by third-party services that provide functionality, analytics, advertising, or other services on our website.

You may be able to remove or disable cookies through your browser or device settings. However, disabling cookies may affect certain website functionality.

Analytics

We may use website analytics and similar technologies to understand how visitors use our website, including information such as how frequently visitors access the website, which pages they visit, and how they interact with the website.

These tools may help us improve the operation, functionality, and user experience of our website.

Use of Script Libraries and Web Fonts

Our website may use script libraries, font libraries, or other third-party website technologies to provide functionality and properly display website content.

When these technologies are loaded, your browser may establish a connection with the third-party service provider. Such providers may collect certain technical information in accordance with their own privacy policies.

Third-Party Collection of Information

This Privacy Policy addresses the collection and use of information by Atlas Health Insurance Solutions.

If you provide information directly to other websites, companies, service providers, or third parties, their privacy policies and terms may apply to their collection and use of your information.

We encourage you to review the privacy policies and terms of any third-party websites or services you choose to use.

This Privacy Policy does not apply to companies or organizations that we do not own or control, or to individuals whom we do not employ or manage, including third parties with whom we may interact in providing our services.

How Do We Safeguard Your Information?

We take reasonable measures to protect the information we collect and maintain from unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure. Accordingly, while we take reasonable steps to safeguard Personal Information, we cannot guarantee that unauthorized access, disclosure, or misuse will never occur.

Advertisements

We may use third-party advertising and marketing technologies in connection with our website and services.

These technologies may use information regarding your interaction with our website, including cookies or similar technologies, to help us understand the effectiveness of advertising campaigns or provide relevant information about our services.

Where required by applicable law, we will provide appropriate choices regarding marketing communications and applicable tracking technologies.

Marketing

We may use Personal Information, such as your name, email address, and telephone number, to communicate with you regarding services, information, or promotional materials that may be relevant to your interests or requests.

Where applicable, our marketing communications will provide an opportunity to opt out of receiving future promotional communications.

If you unsubscribe from promotional communications, we may still send you necessary service-related, administrative, transactional, or other communications that are not promotional in nature.

SMS / Text Messaging

Atlas Health Insurance Solutions may use SMS/text messaging to communicate with you regarding inquiries, requested information, appointments, services, or other communications for which you have provided appropriate consent.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

If you have opted in to receive text messages from us, message frequency may vary.

    • Message and data rates may apply.

    • You may reply HELP for assistance.

    • You may reply STOP, OPT OUT, or UNSUBSCRIBE to opt out of future text messages.

    • Opting out of SMS messages does not necessarily opt you out of other forms of communication that you may have separately requested or authorized.

By submitting information through a contact form or other website communication method that includes an SMS consent option, you consent to receive text messages from Atlas Health Insurance Solutions as described in the applicable consent disclosure.

Corporate Transactions

We may share or transfer information in connection with a corporate transaction, such as a merger, acquisition, reorganization, sale of substantially all of our business or assets, or similar transaction.

In such circumstances, the acquiring or successor organization may assume rights and obligations regarding Personal Information as described in this Privacy Policy, subject to applicable law.

Minors

Our website and services are not directed toward children.

We do not knowingly collect Personal Information from children without appropriate parental or legal guardian consent where such consent is required by applicable law.

If you believe that a child has provided Personal Information to us without appropriate consent, please contact us using the information provided in the How to Contact Us section below.

Updates or Amendments to This Privacy Policy

We reserve the right to periodically amend or revise this Privacy Policy.

Any material changes will become effective when the revised Privacy Policy is posted on our website, unless otherwise required by applicable law.

The date of the most recent revision will be reflected in the “Last Modified” section below.

Your continued use of our website following the posting of changes constitutes acknowledgment of the revised Privacy Policy, to the extent permitted by applicable law.

How to Contact Us

If you have questions about this Privacy Policy, our website, the information we collect, or how we use your information, you may contact us at:

Atlas Health Insurance Solutions
Atlas Insurance Solutions LLC
1453 Downer St., Ste. A
Oroville, CA 95965

Phone: (530) 589-2515
Email: [email protected]
Business Hours: Monday–Friday, 9:00 AM–5:00 PM

Last Modified: August 25, 2026